TERMS AND CONDITIONS
Last Updated: December 2, 2024
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING OUR SERVICES.
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1. AGREEMENT TO TERMS
By accessing this website (evfstudios.com) or purchasing any services from Elite Video Framework ("EVF", "we", "us", or "our"), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access our website or use our services.
Elite Video Framework is operated by [Your Legal Entity Name], registered in India.
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2. SERVICES DESCRIPTION
Elite Video Framework provides professional video content production, editing, strategy, and authority-building services primarily for coaches, consultants, and business owners.
Our services may include but are not limited to:
- Video editing and production
- Content strategy development
- Multi-platform content distribution
- Graphic design and thumbnail creation
- Lead magnet development
- Community management systems
- Funnel development and optimization
Service deliverables, timelines, and specific scope will be detailed in individual Service Agreements or Statements of Work.
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3. EARNINGS AND RESULTS DISCLAIMER
IMPORTANT: Please read this section carefully.
NO GUARANTEE OF RESULTS: Elite Video Framework makes no guarantee, representation, or warranty that you will achieve any specific result, income, revenue, leads, followers, or business outcome by using our services.
INDIVIDUAL RESULTS VARY: Any testimonials, case studies, examples, or success stories shown on our website, marketing materials, or advertisements represent individual results and are not typical. Your results will depend on numerous factors including but not limited to:
- Your existing business foundation and revenue
- Your market and industry conditions
- Your level of effort and commitment
- Your implementation of strategies
- Your personal skills and abilities
- External economic factors
- Competition in your niche
- Platform algorithm changes
- Audience responsiveness
PAST PERFORMANCE: Any references to past performance, earnings, revenue, follower growth, lead generation, or other metrics achieved by our clients are not indicative of future results. These examples are provided for illustrative purposes only.
COLLECTIVE RESULTS: Where we reference collective or aggregate results (such as "₹45+ crore generated collectively"), these represent the combined outcomes across all clients over multiple years and are not representative of typical results or what any individual client should expect.
NO INCOME CLAIMS: We do not make any claims about the income you will earn. Any income statements or examples are estimates of potential earnings and are not promises or guarantees.
YOUR RESPONSIBILITY: Success in business requires substantial personal effort, dedication, time investment, and favorable market conditions. We provide services and support, but ultimate results depend on your actions and circumstances beyond our control.
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4. TESTIMONIALS DISCLAIMER
Testimonials appearing on our website, social media, or marketing materials represent the subjective experiences and opinions of individual clients. These testimonials:
- Are not verified for accuracy by independent third parties
- May not represent typical client experiences
- Are not guarantees of similar results for other clients
- May have been provided in exchange for free or discounted services
- Have been edited for clarity, length, or grammar where necessary
- Represent results achieved by clients who also took significant independent action
Client results shown in testimonials often required months or years to achieve and involved factors beyond our services.
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5. PAYMENT TERMS
PRICING: All prices are listed in Indian Rupees (₹) unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders already confirmed.
PAYMENT METHODS: We accept payment via:
- Credit/Debit cards
- UPI
- Net banking
- Razorpay or other authorized payment processors
PAYMENT SCHEDULE: Payment terms will be specified in your Service Agreement. Typical structures include:
- One-time upfront payment
- Split payments (e.g., 50% upfront, 50% at milestone)
- Monthly recurring payments
- Annual prepayment options
LATE PAYMENTS: Services may be suspended if payments are not received according to the agreed schedule. Late payments may incur additional fees as specified in your Service Agreement.
TAXES: All prices are exclusive of applicable taxes unless specifically stated otherwise. You are responsible for any taxes, duties, or fees imposed by government authorities.
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6. REFUND AND CANCELLATION POLICY
REFUND ELIGIBILITY: Refunds may be available under certain conditions as specified in your specific Service Agreement. General refund terms include:
SETUP FEE: One-time setup fees are generally non-refundable after work has commenced, except as provided in specific guarantee terms.
MONTHLY SERVICES: Monthly recurring services may be cancelled with 30 days written notice. Partial month refunds are not provided.
QUALITY GUARANTEE: If applicable and specified in your Service Agreement, you may be eligible for a refund during the initial guarantee period (typically 20-30 days after service commencement) if you are not satisfied with the quality of deliverables.
PERFORMANCE GUARANTEE: Where performance guarantees are offered (such as lead generation or visibility milestones), these are subject to:
- Client compliance with all service requirements
- Minimum engagement period (typically 90 days)
- Specific, measurable milestone criteria
- Client providing necessary content and inputs on schedule
REFUND PROCESS: To request a refund:
1. Submit written request to [your support email]
2. Provide order/invoice number and reason for refund
3. Allow 5-7 business days for review
4. If approved, refunds processed within 14 business days
5. Refunds issued to original payment method
NO REFUND SITUATIONS: Refunds will not be provided if:
- Client fails to provide required inputs or content
- Client does not implement recommendations
- Client cancels after guarantee period has expired
- Results are affected by client's actions or market conditions
- Force majeure events prevent service delivery
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7. CLIENT RESPONSIBILITIES
To receive services, you agree to:
CONTENT PROVISION: Provide all requested content, materials, footage, access, and information in a timely manner as specified in your Service Agreement.
RECORDING SCHEDULE: Adhere to agreed recording or content creation schedules (e.g., 4 hours monthly).
COMMUNICATION: Respond to communications within agreed timeframes (typically 2-3 business days).
IMPLEMENTATION: Implement recommendations and strategies as advised.
PLATFORM ACCESS: Provide necessary access to social media accounts, websites, or platforms for content distribution.
BRAND GUIDELINES: Provide clear brand guidelines, preferences, and feedback.
ATTENDANCE: Attend scheduled strategy calls, review sessions, or meetings.
COMPLIANCE: Ensure all content you provide complies with applicable laws and platform terms of service.
FAILURE TO COMPLY: If you fail to meet these responsibilities, we reserve the right to suspend services, extend timelines, or terminate the agreement without refund. Performance guarantees are void if client responsibilities are not met.
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8. INTELLECTUAL PROPERTY RIGHTS
DELIVERABLES: Upon full payment, you own the final deliverables created specifically for you (edited videos, graphics, designs). However:
SOURCE FILES: Source files, project files, templates, and working documents remain our property unless specifically purchased separately.
YOUR CONTENT: You retain all rights to raw content you provide (your recordings, brand materials, etc.).
OUR METHODS: Our proprietary methods, systems, processes, templates, frameworks, and strategies remain our intellectual property. You may not resell, teach, or commercialize our methods.
PORTFOLIO USE: We reserve the right to use your project in our portfolio, case studies, marketing materials, and testimonials unless you specifically opt out in writing.
THIRD-PARTY CONTENT: We use properly licensed stock content, music, and assets. You receive appropriate licenses for use in your final deliverables.
COPYRIGHT COMPLIANCE: You represent that all content you provide does not infringe any third-party intellectual property rights.
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9. CONTENT OWNERSHIP AND USAGE RIGHTS
ORIGINAL CONTENT: You grant us a license to use your provided content solely for the purpose of delivering services to you.
COMPLETED WORK: Upon full payment:
- You may use final deliverables for your business purposes
- You may modify deliverables for your use
- You may not resell or redistribute deliverables as standalone products
RESTRICTIONS: You may not:
- Claim our work as your own original creation
- Remove our watermarks before final payment
- Use deliverables to compete with our services
- Reverse engineer our proprietary processes
REVISIONS: Completed work may be revised according to your Service Agreement (typically 2-3 rounds of revisions included).
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10. CONFIDENTIALITY
We agree to keep confidential any proprietary or sensitive information you share with us during our engagement.
However, this does not include:
- Information that is publicly available
- Information we already possessed before our engagement
- Information required to be disclosed by law
- Aggregated or anonymized data used for improving our services
We will not share your specific business strategies, revenue numbers, or sensitive data with third parties except as necessary to provide services (e.g., platform access for distribution).
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11. SERVICE MODIFICATIONS AND TERMINATION
MODIFICATIONS: We reserve the right to:
- Modify service offerings with 30 days notice
- Update pricing for new clients
- Change processes or systems to improve service delivery
- Discontinue certain services with reasonable notice
YOUR TERMINATION RIGHTS:
- Cancel with 30 days written notice
- Receive pro-rated refund for unused monthly services (if applicable)
- Download/receive final deliverables completed to date
OUR TERMINATION RIGHTS: We may terminate services immediately if:
- You breach these terms
- You fail to make payments
- You engage in abusive behavior toward our team
- You use our services for illegal purposes
- Continuing services would violate law or platform terms
EFFECT OF TERMINATION:
- All outstanding payments become due immediately
- We will provide completed work upon payment
- Access to platforms, systems, and tools will be revoked
- Recurring services will cease
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12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
INDIRECT DAMAGES: We are not liable for any indirect, incidental, special, consequential, or punitive damages including but not limited to:
- Lost profits or revenue
- Lost business opportunities
- Lost leads or customers
- Damage to reputation
- Loss of data
- Cost of substitute services
MAXIMUM LIABILITY: Our total liability for any claims arising from services shall not exceed the total amount you paid us in the 12 months preceding the claim.
FORCE MAJEURE: We are not liable for delays or failures due to circumstances beyond our reasonable control including but not limited to:
- Natural disasters
- Government actions or restrictions
- Internet or platform outages
- Third-party service failures (e.g., YouTube, Instagram downtime)
- Pandemic or health emergencies
PLATFORM CHANGES: We are not responsible for changes, suspensions, or penalties imposed by third-party platforms (YouTube, Instagram, Facebook, LinkedIn, etc.) on your accounts, even if related to content we created.
ALGORITHM CHANGES: Social media platform algorithm changes that affect content performance are beyond our control and not grounds for refund.
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13. INDEMNIFICATION
You agree to indemnify and hold harmless Elite Video Framework, its owners, employees, contractors, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of our services
- Content you provide to us
- Your violation of these terms
- Your violation of any third-party rights
- Your violation of applicable laws or regulations
- Any actions taken by platforms (YouTube, Instagram, etc.) against your accounts
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14. WARRANTY DISCLAIMER
SERVICES PROVIDED "AS IS": Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.
WE DISCLAIM ALL WARRANTIES INCLUDING:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Course of performance or dealing
NO GUARANTEE OF RESULTS: We do not warrant or guarantee:
- Specific leads, followers, views, or engagement
- Platform algorithm performance
- Content going "viral"
- Any specific business outcomes
- Uninterrupted or error-free service
- That our services will meet your requirements
QUALITY COMMITMENT: While we disclaim warranties, we are committed to delivering high-quality professional services and will work with you to address any quality concerns during the applicable guarantee period.
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15. DISPUTE RESOLUTION
INFORMAL RESOLUTION: Before filing any formal claim, you agree to contact us at [your email] to attempt to resolve the dispute informally.
GOVERNING LAW: These terms shall be governed by the laws of India without regard to conflict of law principles.
JURISDICTION: Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in [Your City, State], India.
ARBITRATION: If informal resolution fails, disputes may be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India.
CLASS ACTION WAIVER: You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
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16. GENERAL PROVISIONS
ENTIRE AGREEMENT: These terms, along with your Service Agreement and Privacy Policy, constitute the entire agreement between you and Elite Video Framework.
AMENDMENTS: We may update these terms at any time. Continued use of services after changes constitutes acceptance. Material changes will be communicated via email.
SEVERABILITY: If any provision is found unenforceable, the remaining provisions remain in full effect.
WAIVER: Our failure to enforce any right or provision does not constitute a waiver of that right.
ASSIGNMENT: You may not assign or transfer your rights or obligations without our written consent. We may assign our rights and obligations to any third party.
NO AGENCY: Nothing in these terms creates a partnership, joint venture, employment, or agency relationship between you and Elite Video Framework.
SURVIVAL: Provisions that by their nature should survive termination (payment obligations, intellectual property, limitation of liability, etc.) shall survive.
LANGUAGE: In case of translation, the English version of these terms shall prevail.
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17. PROHIBITED USES
You may not use our services to:
- Violate any laws or regulations
- Infringe intellectual property rights
- Distribute harmful, offensive, or illegal content
- Engage in deceptive or fraudulent practices
- Spam or harass others
- Compete with our business using our methods
- Reverse engineer our proprietary systems
Violation may result in immediate termination without refund and possible legal action.
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18. CONTACT US
If you have questions or concerns about this Privacy Policy or our data practices:
Elite Video Framework
Email: [email protected]
WhatsApp: +91 84395 11316
Website: https://evfstudios.com
Address: H 21 Rail Vihar, H21, Rapti Nagar Phase 4,GORAKHPUR, Uttar Pradesh
Data Protection Officer: [if applicable]
Response Time: We aim to respond within 5 business days
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By using our website or purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last Updated: December 2, 2024
Version: 1.0
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